Privacy Policy

Linkgigant.be ('we', 'us', 'our', 'our website') respects and protects your privacy. We do everything possible to make your experience on our website as user-friendly and secure as possible. In accordance with GDPR regulations, we practice data minimization. This means we limit the personal data we process and only request information from visitors or customers when absolutely necessary to properly deliver our services. Below is more information on how we collect data and why it is necessary.

1. Personal Data

Personal data refers to information about an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, through an identifier such as a name, identification number, location data, online identifier, or one or more elements specific to their physical, physiological, genetic, psychological, economic, cultural, or social identity.

Data that has been anonymized or aggregated so that it can no longer identify a specific person, either alone or in combination with other information, is not considered personal data.

Linkgigant.be does not collect your data without a legal basis. This may be either because you have given consent, or your consent can be inferred from your behavior (for example, when using our contact form or creating a personal account). In such cases, you agree that the information you provide can be used to ensure proper delivery of our services (e.g., providing support or other services).

Which data do we process and why?

a) Contact Information:

If you contact us via the contact form, email, or phone, we must temporarily process the following data:

Your first and last name
Your phone number (optional)
Your email address
The content of your message

Purpose:
We process this data solely to properly handle your request and provide you with accurate service. Additionally, we may use your personal data to execute an agreement made with you, usually consisting of a service.

Retention Period:
We do not keep your personal data longer than strictly necessary to achieve the purpose. If no agreement is reached, your data will never be kept longer than one year.

Third Parties:
Linkgigant.be only provides your personal data to third parties when strictly necessary to fulfill an agreement or comply with legal obligations.

b) Account and Billing Information:

If you create a personal account and wish to use one of our paid services, you must provide the following information. If you only want access to your account without using paid services, an email and password are sufficient. For paid services, the following data is required:

Your first and last name *
Company name & VAT number * (optional)
Address details *
Your phone number * (optional)
Your email address
Password

Purpose:
To create a personal user account and to allow us to provide accurate invoices if you subscribe to one or more of our paid services.

Retention Period:
Your data is retained as long as your account is active, since we assume that you wish to continue collaboration while your account is active and our services are ongoing.

Third Parties:
Linkgigant.be only provides your personal data to third parties if strictly necessary for proper execution of an agreement or to comply with legal obligations.

c) Website Management and Security

The following data is retained to ensure proper management of our website and applications, to prevent fraud and malicious behavior, and to create statistics. This information also helps us guarantee the quality, user-friendliness, and security of your visit.

IP address
Anonymous data (pages visited, click frequency)

Retention Period: 1 Year

2. Access, Correction, or Deletion of Your Personal Data

You can view and edit your personal data at any time. You may also request that we send your data to you free of charge or partially or completely stop processing your data.

3. Cookie Policy

When visiting Linkgigant.be, our website may automatically place so-called 'cookies' on your computer.

a) What are Cookies?

Cookies are small text files with character strings. They are stored on your computer and provide a better user experience. Cookies preserve certain preferences and settings (e.g., language choice) for your next visit, even if you do not have a user account. External parties (Google Analytics, YouTube, etc.) may also place cookies to collect data, such as analyzing visitor click behavior.

b) Disabling or Deleting Cookies

If you do not want to use cookies, your browser allows you to delete cookies from your hard drive. You can also disable cookies entirely, or request a warning before they are set. We recommend checking your browser’s instructions or help function for guidance. Note: Disabling cookies may disrupt the proper functioning of our (and many other) websites or certain parts of them.

Last updated on 03/08/2018